Frequently Asked Questions

Here are the answers to common questions relating to Survival Fitness Plan products and services sold directly from this website.

What forms of payment do you accept?

Credit card, debit card, Paypal, Google pay, and Apple Pay where allowed.

Is my payment secure?

Yes. Payments are processed by well-established and trusted payment processors. Survival Fitness Plan never gets access to your secure payment details. To learn more about our payment processor partners, please view our privacy policy.

When will I get my purchase?

Survival Fitness Plan digital products bought via this website are delivered instantly.

Physical products and services are delivered depending on various things. Please check your order confirmation email for more information on delivery of these items. Please allow several hours for the email to arrive after purchase before contacting support.

Anything you buy via a 3rd party website is out of our control, but we only work with trusted companies (such as Amazon), so you can be assured you're in good hands.

Why do I get a warning message when trying to download my item?

Some purchases (such as videos and audio) are too large for automatic virus scans. You can rest assured that they are completely safe for you to download.

Can I get a refund?

In general, we offer a minimum 30-Day Money Back Guarantee on all products. Specific refund details are stated on each products description page.

If you are unsure of a products refund policy after looking at the description page, please contact us for clarification.

If you choose to get a refund on any product or service, you may lose access to it and all it's bonuses as soon as your refund is processed. You will still retain access to anything else in your members area not related to that purchase.

If you are requesting a refund due to technical difficulties, please contact us so we can sort it out for you. If you bought the product or service from anywhere other than this website, please contact the vendor who sold it to you.

Please allow 7 days from your refund request for us to process it. The time it will take for the money to go back to your card may take longer depending on your bank. That is out of our control.

Do you have an affiliate program?

Please visit this page for details of our affiliate program:

Can't find the answer to your question?

Please contact us via the contact page.

The information on this website is made public for reference only.

Only you are responsible for how you choose to use the information or the result of your actions.

Consult a physician before undertaking any new form of physical activity.

© Survival Fitness Plan